Apple customers have not been quiet in hiding their fury over the change from Google to Apple maps, and it would seem as though the CEO of Apple, Tim Cook, has not been deaf to the outrage. The CEO has released a very rare, and unprompted, letter to Apple consumers apologizing for the sub standard application that comes with the iOS 6 update .
Along with towns randomly being moved several miles away from their actual location things such as structures, buildings and boats have been wiped from all existence, including (at the right zoom percentage) half of the Philippines and what appears to be an entire city. The app also seems to be out of date with its bar, restaurant and cafe listings, with shops that aren’t open any more still being listed as available.
See Also : Free turn by Turn Navigation on iOS 6
Paddington has been a huge problem for people as the station does not come up on searches unless you type in, specifically, “London Paddington”. The logic is there, but unfortunately the usability isn’t.
In the letter the CEO suggests downloading third-party applications , as well as linking Google Maps to your homepage, and although this doesn’t solve the problem created by Apple’s decision to fix something that really didn’t need fixing, is does show that when they fail to “make world-class products” they aren’t too proud to say sorry. You can read our Tutorial to add Google Maps on iPhone .
iOS 6 Maps Fail :
This is the full letter from the CEO to us, the customers:
To our customers,
At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.
We launched Maps initially with the first version of iOS. As time progressed, we wanted to provide our customers with even better Maps including features such as turn-by-turn directions, voice integration, Flyover and vector-based maps. In order to do this, we had to create a new version of Maps from the ground up.
There are already more than 100 million iOS devices using the new Apple Maps, with more and more joining us every day. In just over a week, iOS users with the new Maps have already searched for nearly half a billion locations. The more our customers use our Maps the better it will get and we greatly appreciate all of the feedback we have received from you.
While we’re improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google Maps or Nokia maps by going to their websites and creating an icon on your home screen to their web app.
Everything we do at Apple is aimed at making our products the best in the world. We know that you expect that from us, and we will keep working non-stop until Maps lives up to the same incredibly high standard.
Source : Apple
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Edited and Published by Sourish